Traynors

Staff were friendly and helpful. Unfortunately when I received the part I required it was for a hatchback not a saloon. I was not asked if I had a saloon or hatchback. Naturally I was disappointed and when I tried to get a replacement there was none in stock. When I asked about returning it, it seems I'm only able to get a credit note, which being over 100 miles away is not very convenient. I feel I have been done wrong here, as it is more Traynor's fault than mine that the wrong part was sent. I would at least expect my money back with perhaps a small transportation fee taken. <P></P> <P>

10

Tracey G.